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TERMS AND CONDITIONS
Our company mission is
that our customers have an enjoyable shopping experience,
luv
their purchases and return to shop with us again. To that end,
we commit to the following company policies.
- Fast, Reliable Shipping:
Most orders ship within 24 hours. The average order takes
approximately 5 days to arrive at your doorstep. Some orders
arrive sooner, depending where you are located and the
shipping method chosen.
Satisfaction Guarantee:
We want you
to luv
your purchases and we stand behind the quality of the items we
ship. If you are ever dissatisfied, please email us within 30
days of purchase at
info@weluvanimals.com. We will be happy to help you replace,
exchange or refund the purchase price of your item.
Gift orders:
We can send
gifts anywhere in the world. We will include your personal
gift message on a gift card and send the invoice to you.
Customer
Information:
We do not
share any information about our customers with anyone for any
reason.
Secure Shopping Policy:
We Luv
Animals uses Secure Sockets Layer (SSL) for your purchases.
Secure Sockets Layer (SSL) software is the industry standard and
among the best software available today for secure online
commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so
that it cannot be read as the information travels over the
Internet.
If for some
reason your credit card is fraudulently charged, under the Fair
Credit Billing Act, your bank cannot hold you liable for more
than $50 of fraudulent charges. In the event of unauthorized use
of your credit card, you must notify your credit card provider
in accordance with its reporting rules and procedures.
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